Shipping policy

Welcome to Tianqingfang Ru Kiln. We are committed to delivering authentic handcrafted Ru porcelain safely and efficiently to customers worldwide.

Processing Time

All orders are carefully prepared and packed within 3–5 business days after payment confirmation.

Shipping Fees

• Free worldwide shipping on orders over $99
• Orders under $99 are charged a standard shipping fee of $9.99

Estimated Delivery Time

Delivery times may vary depending on destination and customs processing.

• USA / Europe: 7–15 business days
• Southeast Asia: 5–10 business days
• Middle East: 7–12 business days

Please note that handcrafted ceramic items require careful packaging to ensure safe arrival.

Customs & Duties

International orders may be subject to customs duties or import taxes depending on local regulations. These charges are the responsibility of the customer.

Contact Information

If you have any questions regarding shipping, please contact us:

• Email: yqilin772@gmail.com